Privacy Policy

Velocity Technologies, Inc. ("Velocity," "we," "us," or "our") operates the website located at www.askvti.com (the "Site"). This Privacy Policy explains what we collect, how we use it, and the choices you have. This Policy applies to information we collect through the Site and through direct communications you initiate with us.

Information We Collect

• Information you provide: name, email address, phone number, mailing address, and any other content you choose to submit in forms or communications (e.g., inquiries, consultation requests).
• Automatically collected information: standard server logs (e.g., IP address, browser type, pages viewed, date/time). We may use limited, essential cookies to enable core Site functionality.
• Third-party analytics information: Our analytics services (Google Analytics and Microsoft Clarity) collect additional data such as user interactions, session recordings, click patterns, and website performance metrics to help us improve user experience.

We do not use cookies or tracking for third-party advertising or cross-site behavioral tracking for advertising purposes.

How We Use Information

• To respond to your inquiries and provide customer support.
• To operate, maintain, and improve the Site and our services.
• To communicate with you about our services, events, or updates you request.
• To assess your business needs through forms, surveys, and consultation requests.
• To manage client relationships and support the onboarding process for potential clients.
• To send relevant business communications and follow-up materials related to your inquiries.
• For security, fraud prevention, and to protect our legal rights.

What We Do Not Do

• We do not sell or share personal information for cross-context behavioral advertising.
• We do not run third-party ads (e.g., AdSense) on the Site.
• We do not engage in targeted advertising.

Third-Party Services

We use the following third-party services to analyze website usage and improve user experience:

• Google Tag Manager: Manages and deploys tracking codes and marketing tags on our website in a centralized manner.
• Google Analytics: Collects anonymized data about website usage, including page views, user interactions, and traffic sources. This helps us understand how visitors use our Site and improve our services.
• Microsoft Clarity: Records anonymized user sessions and generates heatmaps to help us understand user behavior and improve website usability.
• LinkedIn Insight Tag: Tracks website visitors for LinkedIn advertising and analytics purposes, helping us measure the effectiveness of our professional marketing campaigns.
• Meta Pixel (Facebook): Tracks website visitors for Facebook and Instagram advertising campaigns, conversion measurement, and audience building for social media marketing.
• Hotjar: Provides advanced heatmaps, session recordings, and user feedback tools to help us understand how visitors interact with our website and identify areas for improvement.

These services may collect information such as your IP address, browser type, pages visited, time spent on pages, click patterns, form interactions, and other behavioral data. The data collected is used for website analytics, user experience optimization, and marketing campaign effectiveness measurement. Additional third-party services may be added through Google Tag Manager for marketing and analytics purposes.

Cookies

We may use strictly necessary cookies to make the Site work (e.g., session management, basic preferences). Additionally, our third-party analytics services may set their own cookies to track website usage. You can control cookies through your browser settings. Disabling cookies may affect core Site functions and analytics capabilities.

Retention

We retain the information we collect indefinitely unless we determine it is no longer needed for the purposes described above, or unless deletion is required by applicable law or requested as described below.

Disclosure of Information

We may disclose information to:

• Service providers that perform services for us (e.g., hosting, security, email delivery, marketing automation, customer relationship management) under obligations of confidentiality and use restriction.
• Marketing and CRM systems to manage leads, track business communications, and support client relationship management activities.
• Legal and safety purposes when we believe disclosure is required or appropriate to comply with law, enforce our terms, or protect rights, safety, or property.
• Business transfers in connection with a merger, acquisition, or sale of assets, where permitted by law.

Your Choices & Rights

• Communications: You can opt out of non-transactional emails from us at any time by replying to the message or emailing the address below.
• Access/Update/Delete: Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. To submit a request, use the contact information below. We will verify and respond as required by law.

Do Not Track & Global Privacy Control

Browsers may offer "Do Not Track" (DNT) or Global Privacy Control (GPC) signals. Because we do not sell or share personal information for targeted advertising, our Site does not change its practices in response to these signals. If our practices change in the future, we will update this Policy.

International Visitors

The Site is controlled and operated from the United States and is intended for a U.S. audience. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored in, and processed in the U.S. where our systems are located.

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest version. Material changes will be posted on this page.

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