Accessibility Statement
Velocity Technologies, Inc. ("we," "us," or "our") is committed to making www.askvti.com usable by as many people as possible. We design and build with accessibility in mind and are continuously improving.
Standards & Approach
Our goal is to meet or exceed the WCAG 2.2 Level AA success criteria.
We emphasize semantic HTML, keyboard operability, sufficient color contrast, descriptive link text, and text alternatives for non-text content.
Accessibility Features
Our website includes the following accessibility features:
- Alternative text for images and graphics
- Keyboard navigation support
- Focus indicators for interactive elements
- Proper heading structure for screen readers
- High contrast color combinations
- Resizable text up to 200% without loss of functionality
- Descriptive link text
- Form labels and error messages
Known Limitations
Some decorative graphics and legacy content may lack complete alternative text or labels. Third-party embeds and widgets (if present) may not fully meet our standards. We monitor these areas and prioritize fixes as we update the Site.
Third-Party Content
Some content on our website may be provided by third parties. We strive to ensure that all third-party content meets accessibility standards, but we cannot guarantee the accessibility of external content beyond our control.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance accessing any content, please contact us:
Accessibility Contact
Velocity Technologies, Inc.1119 Adams St, Floor 2
Toledo, Ohio 43604, USA
Phone: (567) 455-8300
Email: info@askvti.com
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM EST
Response Time: We aim to acknowledge accessibility inquiries within 2 business days and provide a substantive response as soon as feasible.
Compatibility
The Site is intended to work with current versions of major browsers and common assistive technologies. Older browsers or unsupported extensions may affect your experience.
Alternative Formats
If you need information from our website in an alternative format, such as large print, audio, or accessible electronic format, please contact us. We will work with you to provide the information in a format that meets your needs at no additional cost.
Ongoing Improvements
- Regular reviews during design and development
- Progressive enhancement to preserve core functionality if advanced features are unavailable
- Iterative remediation of identified issues
Assessment Method
We assess the accessibility of our website through:
- Self-evaluation using automated and manual testing tools
- Regular accessibility audits
- User feedback and testing
- Consultation with accessibility experts when needed
This accessibility statement was created based on our commitment to digital inclusion and compliance with applicable accessibility laws and standards. We will update this statement as we continue to improve our website's accessibility.